Privacy Policy

K-POP BEATS + ANIME DREAMS

Popime.shop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using Popime.shop, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order history
  • Payment confirmation details (we do not store your full payment card details)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referring website
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products
  • Arrange Click & Collect orders
  • Provide customer support
  • Send order updates
  • Process refunds
  • Improve our website and services
  • Prevent fraud
  • Comply with legal obligations
  • Send marketing communications where you have consented or where permitted by law

3. Payment Information

Payments are securely processed through trusted third-party payment providers.

Popime.shop does not store your complete credit or debit card information.

Payment providers may collect and process payment information in accordance with their own privacy policies.

4. Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that enables us to sell our products and services.

Your data may be stored through Shopify's secure systems, databases, and applications.

5. Cookies

We use cookies and similar technologies to:

  • Remember your shopping cart
  • Save your preferences
  • Improve website performance
  • Analyse website traffic
  • Personalise your shopping experience
  • Measure advertising performance

Most web browsers allow you to disable cookies, although some features of our website may not function correctly if cookies are disabled.

6. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional emails, we may send you updates about:

  • New product releases
  • K-pop comeback albums
  • Anime merchandise
  • Promotions
  • Sales
  • Exclusive offers
  • Events

You can unsubscribe at any time by using the unsubscribe link included in our emails.

7. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Technology providers
  • Website hosting providers
  • Marketing platforms
  • Professional advisers
  • Government authorities where required by law

We do not sell your personal information to third parties.

8. International Data Transfers

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

  • unauthorised access;
  • misuse;
  • loss;
  • alteration; and
  • disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • update your account details;
  • withdraw consent for marketing communications where applicable.

To make a request, please contact us using the details below.

11. Retention of Information

We retain personal information only for as long as necessary to:

  • fulfil orders;
  • provide customer support;
  • comply with legal obligations;
  • resolve disputes; and
  • enforce our agreements.

12. Children's Privacy

Popime.shop is not intended for children under the age of 13 without the involvement of a parent or guardian.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations, or services.

The updated version will be published on this page with a revised Effective Date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Popime.shop Email: connect@popime.shop Location: POPIME 507 Kawana Shoppingworld, Buddina, Queensland, Australia -4575